Service 服务承诺

EDIMAEG is very proud of our reputation for quick service and outstanding support. We want your EDIMAEG equipment to meet your needs for many years. If you have any questions regarding service and support of your EDIMAEG equipment, please call our service department at Phone: (86) 0771-2920360 / Fax: (86) 0771-3161151.

Service Procedures: Before returning your EDIMAEG equipment for service, a Return Authorization Number should be obtained from the service department by calling Phone: (86) 0771-2920360 / Fax: (86) 0771-3161151 or e-mail us at microearonline@vip.sina.com. Also, when returning equipment for service, fill out a Service Order Form or include a brief description of the problem and return shipping information. Use adequate packaging to prevent shipping damage. If in doubt as to which unit is defective, return both transmitter and receiver, and accessories.

Once equipment has been received for service, a factory technician will evaluate the equipment and provide a quote for the necessary repairs. 

Warranty repairs must be done by EDIMAEG. Only factory technicians are authorized to perform warranty service on EDIMAEG products. EDIMAEG will pay for insurance and ground return shipping costs in the United States for all warranty service.

EDIMAEG™享有服务快捷技术优秀的良好声誉，对此我们引以为自豪。多年来，我们的产品满足了客户的不同需要。如果您有任何关于我们的产品、服务和技术方面的问题，请致电：(86) 0771-2920360 / Fax: (86) 0771-3161151或者给我们发电子邮件 microearonline@vip.sina.com.在把我们的产品送回之前，请致电服务部门，填写服务表格或者简单描述出现的问题一起寄回，并包装好，以防止运输过程中的损坏。如果不能确定哪部分有问题，可以把发射机和接收机，以及附件一起寄回。
一旦我们收到有问题的设备，技术人员将会仔细检查，然后给出维修费用表。
维修必须由本公司进行，只有公司的授权人员才能维修。在中国本土内的维修，本公司将负责保险费和地面及航空的快递运输费用。